IN WHICH CASES CAN I EXCHANGE OR RETURN AN ITEM?
- I received my order in poor conditions
- I chose the wrong size and I?d like to change it
- The product is not what I expected, and I?d like to return it or exchange it with another one
In any case, the products that will be exchanged or returned must be in pristine conditions and show no evident signs of being used, or else no exchange or return will be carried out. It is your responsibility to provide adequate packaging to make sure that the items arrive to LD in perfect conditions. If the items are received in poor conditions, we won?t be able to carry out the return as requested.
The time window in which you can exchange or return an item lasts 15 days, starting from the day the order is delivered.
